Article 1 : Application and opposability of general sales conditions

The act of placing an order implies the buyer's full and unconditional acceptance of the general sales conditions, to the exclusion of all other documents, such as sales brochures or catalogues issued by the vendor, which have only an indicative value.

No contrary condition requested by the buyer, unless expressly accepted, can therefore be imposed on the vendor, regardless of when it is brought to his attention.

Should the vendor at any given moment choose not to impose one or more of the general sales conditions, this does not imply that he renounces his right to impose these same conditions at a later date.

Our products are sold for personal use only. There will be no contract of any kind between you and us unless we actually dispatch the products to you.

Article 2 : Ordering

The information provided by the buyer when placing an order engages his or her responsibility : if the addressee's details are entered incorrectly, the vendor cannot be held responsible for the non-delivery of the product.

Orders are considered definitive only when they have been validated by payment of the sum due by the buyer.

The buyer may not modify or cancel the order and the sum paid cannot be reimbursed.

Product offers are valid within the limit of the stocks available.

When stocks are exhausted, the vendor reserves the right to deliver a product of identical size and quality.

Article 3 : Delivery

Delivery will be made within the time specified, by consignment of the product to the declared addressee, or in the latter's absence, by notification of the availability of the product. Collection must then made within 10 days. Delivery times are indicated as accurately as possible.

Late deliveries cannot give rise to claims for damages.

However if, 10 days after the delivery time indicated, the product has not been delivered, for any other reason than force majeure, the sale may be cancelled and the buyer may be reimbursed the sum payed, excluding all other indemnities or damages.

The following cases of force majeure discharge the vendor of his obligation to deliver: War, riots, fire, strikes, accidents and the impossibility of obtaining supplies.

The vendor will inform the buyer in reasonable time of above events.

In all cases, delivery can only be made within the time specified if the buyer has fulfilled his obligations to the vendor.

Article 4 : Receipt

Given the perishable nature of the product, claims regarding the product delivered must be formulated within 7 days of delivery.

Article 5 : Returns - Terms and conditions

All product returns must be the subject of a formal agreement between the vendor and the buyer. All returns accepted by the vendor, arising from a visible defect or the non-conformity of the product delivered, having been verified by the vendor, will give rise to a free replacement of the product or a credit note to the value of the sum paid, excluding all other indemnities or damages.

Article 6 : Pricing

Products are provided at the price in effect at the time the order is placed.
Payment is made with immediate effect when the order is placed.

Article 7 : Legal disputes

Our full attention will always be given to any claims or disputes, on the basis that any claimant who takes the trouble to report his situation is acting in good faith.

In the case of a dispute, the client should always contact the vendor first to seek an amicable solution.

The Beauty Lounge, 60 rue des Dames 75017 Paris,
e-mail: contact@TheBeautyLounge.com.
If this is not possible, disputes may only be settled in the French courts.